Privacy policy
Privacy Policy
Scope of the personal data protection policy
This personal data protection policy covers any data processing that may occur when browsing or interacting with any of our websites or the social networks in which we may have a presence (Facebook, Twitter, Instagram, etc.). At the end of this document, special information is specified in the case of the use of social networks.
It will also apply to any internal procedure of Soul Pictures SL. that requires data collection, whether in paper forms or any other system.
In any of these media, you can consult information, and in some cases fill out forms, answer surveys, participate in contests, make queries, send photographs, make comments, etc. and, therefore, provide us with personal data information. All treatments are subject to our privacy policy.
Who is responsible for the processing of personal data and what are their contact details?
In compliance with the provisions of EU Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, we inform that the personal data you provide us will be processed by:
Soul Pictures SL.
Tamarit Street, 169 – P. 4 Pta. 1, Barcelona, 08015, Barcelona
CIF: B66464967
Email nicos@soulpictures.es
Who is the Data Protection Officer?
The Personal Data Protection Officer is the person in charge of protecting the fundamental right to the protection of personal data at Soul Pictures SL. and is responsible for compliance with data protection regulations. You can contact the Data Protection Delegate through the following address: nicos@soulpictures.es
What Personal Data is collected and its purpose?
From Soul Pictures SL. We can record telephone conversations with our clients and/or potential clients, in order to improve the quality of our services.
Categories of data processed: Name and surname, email, telephone number and voice.
Purpose and legitimacy: To evaluate and improve customer service, improve the quality of the responses we offer to clients and/or potential clients and respond to their requests, as well as to resolve any dispute or misunderstanding in future interactions.
Legitimation: Legitimate interest of Soul Pictures SL.
Origin of the data: From the interested party when contacting us by telephone.
Data communication: Data will not be communicated to third parties, except under legal obligation.
Conservation period: Recordings may be kept for a maximum period of six months. However, they may be kept for a longer period of time, in the event of events that may be required by the competent public authorities.
4.1. We detail the personal data that we collect directly from you, as well as its purposes:
Creating your account and purchasing
– Data: name, surname, email and date of birth. Likewise, at the time of purchase we may ask the user for the following data: full address and banking, economic or financial data (credit card data, bank account data and information about their finances).
– Purpose and legitimacy: Creation of the account to correctly provide the service, be able to place and deliver orders, send satisfaction surveys to collect user feedback and improve their purchasing experience, etc. The legitimacy for creating the account is that of consent and the execution of a contractual relationship between the user and Soul Pictures to be able to place the requested orders. In the case of sending satisfaction surveys, the legitimizing basis of legitimate interest in article 6.1.f) of the RGPD will apply.
– Origin of data: registration and purchase form.
– Recipients: Soul Pictures SL.
Payment without creating a User account
– Data: name, surname, telephone number, email, date of birth and full address.
– Purpose and legitimation: perfection of the purchase transaction without creating a user account, legitimized by the consent of the owner.
– Origin of data: registration form.
– Recipients: Soul Pictures SL.
Newsletter and other commercial information
– Data: Email address or telephone number.
– Purpose and legitimacy: Sending commercial information through email, SMS, WhatsApp or other applications, legitimized with your consent.
– Origin of the data: forms on the website.
Recipients: Soul Pictures S.L
Suppliers
– Data: contact person, country, email, telephone.
– Purpose and legitimation: Manage a possible relationship as suppliers, regulate the relationship with suppliers, legitimized with their consent.
– Origin of the data: “Suppliers” section.
– Recipients: Soul Pictures SL..
We detail the personal data that you provide us indirectly, as well as its purposes:
− Information about how you use our services, the functions you use and the actions you take.
− Information derived from your use of the Website in aggregate form to implement improvements in its operation and provide you with recommendations that may be of interest to you.
Soul Pictures uses tools to collect browsing information (IP address) of users and analyze user profiles, behaviors or preferences and subsequently carry out targeted campaigns based on this data.
In this sense, for the correct functioning of the Website, we may use technical and functional cookies to:
− The correct receipt of technical recommendations, Website updates, security alerts and support messages.
− Improve the services to which you could subscribe by studying your behavior as a user, to adapt it to your needs and tastes.
− The preparation of reports and statistics, in a dissociated manner.
− Research, develop and improve services to users or to offer new services, features and tools.
Your consent may be revoked at any time without affecting the legality of the processing carried out prior to withdrawal.
Why do we use your personal data?
Below, we explain the legal basis that allows us to process your personal data.
Execution of the contractual and/or pre-contractual relationship: your data is necessary for the execution of the services you have contracted, as well as to manage your purchases, order deliveries and possible incidents.
Through the express consent of the User: when registering on our website to make a purchase. Likewise, we will request your express consent to collect your personal data in each of the forms and/or sections indicated in the previous clause.
Legitimate interest: to carry out the necessary checks to detect and prevent possible fraud in the registry, as well as to respond to your requests or queries and provide the appropriate service.
Compliance with obligations imposed by Law.
We remind you that you can revoke your consent at any time at the following address: nicos@soulpictures.es
Posting photos or videos on the website or social networks
For the publication of photographs or videos of our workers, clients, users or minors on the website or social networks, as well as to collect data to hold a contest or process any other personal data, we previously obtain prior, explicit, indisputable and indisputable consent. informed of the holder that, in the case of minors under 14 years of age, is granted by the parents or legal guardians.
The processing of these photos will be strictly limited to the purpose for which consent has been given.
Soul Pictures warns the User that, except for the existence of a legally constituted representation, no user can use the identity of another person and communicate their personal data, so the User must at all times keep in mind that they can only provide personal data. corresponding to their own identity and that are adequate, relevant, current, accurate and true.
How long do we keep your data?
Soul Pictures stores your Personal Data as long as it is necessary for the purpose for which it was collected.
We may retain some personal data to comply with our legal or regulatory obligations, to administer our rights (for example, to assert our claims in Court) or for statistical or historical purposes.
When we no longer need to use your personal data, it will be deleted from our systems and records or anonymized so that we can no longer identify it.
Who will we communicate your data to?
Soul Pictures SL. It will only transfer your data in those cases where it is necessary to provide the service and in cases where there is a legal obligation. They will only be communicated, when necessary to provide the Service, to:
− Third parties who help us provide IT services, such as website providers, hosting services, maintenance and support on our databases, as well as our software and applications that may contain data about you.
− Third parties that help us provide digital services and reviews, CRM, web analytics and search engine.
− Advertising, marketing, digital media and social media agencies to help us deliver advertising, marketing and campaigns, to analyze their effectiveness and to manage your contact and questions.
− Transport and logistics companies.
− Payment service providers.
− Companies that allow you to make a purchase in installments.
− Companies that provide us with technological solutions to manage the Affiliate Program.
− Group companies.
− Third parties for compliance with legal regulations.
In the case of social networks, all the information and content published by the user will be communicated and shared with the rest of the users who consult this social network, due to the very nature of the service.
Security measures
Soul Pictures SL. ensures the absolute confidentiality and privacy of the personal data collected and therefore essential security measures have been adopted to prevent alteration, loss, unauthorized treatment or access and thus guarantee its integrity and security.
The User undertakes to make diligent use and not to make his username and password available to third parties, and also undertakes to notify Soul Pictures SL. as soon as possible and in any case, within two (2) days of any theft, loss or risk of third-party access to your user.
What are your rights when you provide us with your personal data?
Any person can withdraw their consent at any time, when it has been granted for the processing of their data. In no case does the withdrawal of this consent condition the execution of the subscription contract or the relationships generated previously.
Likewise, you can exercise the following rights:
– Request access to your personal data or its rectification when it is inaccurate.
– Request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
– Request the limitation of your treatment in certain circumstances.
– Request opposition to the processing of your data for reasons related to your particular situation.
– Request data portability in the cases provided for in the regulations.
– Other rights recognized in the applicable regulations.
Where and how to request your Rights: By writing to the person responsible at their postal or email address (nicos@soulpictures.es), indicating the reference “Personal Data”, specifying the right that you want to exercise and with respect to which personal data.
If you consider that we have not processed your personal data in accordance with the regulations, you can contact the Data Protection Officer at the address nicos@soulpictures.es.
However, whenever you consider it, you can file a claim with the Spanish Data Protection Agency (www.aepd.es).
Language
This privacy policy is available in different languages, to adapt to the language of the different users who may access the website. In the event of any doubt in interpretation or contradictions between versions, the document that will govern for purposes of interpretation will always be the privacy policy in Spanish.
Security of your personal data
In order to safeguard the security of your personal data, we inform you that we have adopted all the necessary technical and organizational measures to guarantee the security of the personal data provided from its alteration, loss and unauthorized processing or access.
Updating your personal data
It is important that so that we can keep your personal data updated, you always inform us that there has been any modification to them, otherwise, we are not responsible for their veracity.
We are not responsible for the privacy policy regarding personal data that you may provide to third parties through the links available on our website.
Contact
Connect with us to explore how we can collaborate on your next film project
San Sebastian Office
Pl. Cigarreras, 1 Planta 3
20012 San Sebastian
Barcelona Office
Ptge Parc 25C 3º1ª
08390 Barcelona
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